Full description of the position
ELP SA, a financial services company based in Chiasso and part of the ELP Group, manages the online currency exchange platform changenligne.ch / cambiavalute.ch / geldwechselonline.ch.
We are looking for a dynamic and motivated individual to join our team as a Sales, Marketing & Customer Support Assistant, with a focus on the French market.
Main Responsibilities
- Manage inbound customer service (phone and email) in a professional and efficient manner
- Provide operational support to the Digital Marketing Manager
- Manage and update the company’s social media channels
- Onboard new clients
- Execute identification and regulatory compliance procedures (KYC / Anti-Money Laundering)
Requirements
- Excellent command of Italian and French (spoken and written) – C1 level or higher
- Good knowledge of English and/or German (a plus)
- At least 1 year of experience in:
- customer support (preferably in fintech or digital services)
- digital marketing
- Digital marketing skills and familiarity with AI tools
- Strong interest in the financial sector
- Excellent communication and interpersonal skills
Preferred Qualifications
- Knowledge of CRM software
- Skills in graphic design
- Experience with digital marketing platforms
- Knowledge of German
Work Location
Chiasso (Switzerland) – on-site position only (no remote working)
Contract Type
- Full-time
- Permanent contract
How to apply:
Send your CV in PDF format to hr@elp-group.com.
📌 Only applications that meet all the requirements listed above will be considered.